Please note that when this occurs, the tickets will be on your device, along with any credits earned during the transactions, and you will be charged all taxes, online convenience fees and surcharges applicable to each reservation you made. The Crown Club is a free rewards program where you earn credits for purchasing admission tickets and concessions and redeem such credits for rewards. You can receive refunds for tickets up to 60 minutes before the showtime. Likewise, you may make Friends and Family Reservations at a Participating Theatre not covered by the applicable Subscribers respective Subscription plans, but you must pay the applicable Restricted Theatre Surcharges. Warren Moore and Broken Arrow - Directors Suites and balconies- you must be 21 & over to enter these areas. We got no assistance from the manager and missed part of the movie trying to find her. These benefits may not be used in conjunction with any other Regal promotion or discount and may not be used to purchase alcohol. Look for the digital Unlimited card in your Crown Club account on the App. What if I'm a minor? What happens if someone doesnt accept my friend request? Login to your Regal Crown Club or Regal Unlimited account. Regal Entertainment Group has a policy of opening several minutes prior to the first showing of the day to allow sufficient time for our clientele to obtain access to our facilities and to purchase tickets. Regal has taken bold nationwide action in all of it's locations. Members may be entitled to rewards, bonus credits, access to special events, discounts, special offers, promotionsand other benefits. Please refresh the page or try again later. Contact Us Customer Support and Information Live Support & Info General Support: 1-800-774-6237 Monday - Friday: 6:00am - 7:00pm PTSaturday & Sunday: 8:00am - 5:00pm PT Bookings and general support Australia: 132488or 1300 551 853 General Support: 0344 338 8663 Monday - Friday: 8:00am - 8:00pm Saturday: 9:00am - 5:00pm Sunday: 10:00am - 4:00pm Payments for Regal Unlimited subscriptions will start processing 3 days in advance of payment due date. Management cannot hold these items for guests and guests will be asked to remove them from the theatre entirely. Note: Admission policies may vary by location due to state or local ordinances. Whats going on? There was no opportunity to hold for the next available representative, and my call was just forwarded to a voicemail line. Yes! Please see I forgot my Card and Card number. Who enforces the ratings? No, the rating system is strictly voluntary and carries no force of law. Subscription fees are set forth in the App (Subscription Fees). Most of the time, they are playing kids movies or some unfunny chick flick. ForLocations, The World's Best For Customer Service Info. Click Apply. Signifies that the film rated may be inappropriate for pre-teens. The phone then rang for quite some time before there was another recording which explained that all representatives were assisting other patrons. If you cancel your Monthly Subscription Plan under Section F.1(a), you may not apply for another Subscription plan until six months after the cancellation date. Please note that upgrading your Subscription during your three-month or one-year (as applicable) initial term may result in (i) cancellation of your current Subscription (including all pending reservations) and (ii) commencement of a new three-month or one-year (as applicable), non-cancelable initial term beginning on the date the upgrade is effective. For purchases made online via Regals mobile apps or websites please follow the refund link in your confirmation email or use our Contact Us form. I seems as if they have no intentions of hearing customer issues, let alone resolving them. Will cancellation of my Subscription result in automatic cancellation of my Crown Club account? Alternatively, if youre attempting to book a reservation for that day, you can obtain an admission ticket at the box office or an in-theatre kiosk. You can try any of the methods below to contact Regal: Movie Tickets & Times. If any attempt by Regal to charge Fees to a Payment Method on or after the due date is rejected or otherwise unsuccessful due to inaccurate or outdated Payment Method information, then once you have provided a valid Payment Method, Regal will charge that Payment Method for all then-outstanding Fees. Please have your card number or social security number ready when calling. Note: Admission policies may vary by location due to state or local ordinances. The theatre employee can access your order by phone number, ticket ID or confirmation number. Your Subscription is personal, non-transferable, and for use only by you. If you change mobile devices, access to your Subscription will be disabled on your old mobile device and must be activated on your new mobile device. Visit our update payment method page for a complete walk through to change/update your payment method in the Regal mobile app. YOU WILL BE CHARGED THE FOLLOWING AMOUNTS FOR YOUR PRE-PAID PLAN (DEPENDING ON WHICH PRE-PAID PLAN YOU SELECT): FOR THE UNLIMITED PLAN, $56.97 FOR THE INITIAL THREE-MONTH TERM OR $227.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $18.99 PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II); FOR THE UNLIMITED PLUS PLAN, $65.97 FOR THE INITIAL THREE-MONTH TERM OR $263.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $21.99PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II); AND FOR THE UNLIMITED ALL ACCESS PLAN, $71.97 FOR THE INITIAL THREE-MONTH TERM OR $287.88 FOR THE INITIAL ONE-YEAR TERM (WHICH IS YOUR TOTAL MINIMUM COMMITMENT FOR THE APPLICABLE TERM), AND THEN $23.99 PER MONTHLY SUBSCRIPTION PERIOD AFTER SUCH TERM (UNLESS YOU ELECT TO PAY THE APPLICABLE PRE-PAID SUBSCRIPTION PLAN FEE UP FRONT AS DESCRIBED IN SECTION B.1.B.II), IN EACH CASE PLUS APPLICABLE TAXES. Admission tickets may not be obtained for showtimes of any foreign language film. Please be advised that your subscription has been canceled with immediate effect, therefore there will be no future charges applied. However, please note that multiple or repeated failures to use reservations without cancelling them in accordance with Regals standard booking rules may be considered misuse of your Subscription and can result in cancellation of your Subscription without a refund. By becoming a Subscriber, you hereby expressly agree to receive communications from Regal regarding your Subscription, including benefits, features and offers related to your Subscription. The rating board places no special emphasis on any of these elements; all are considered and examined before a rating is given. The NC-17 designation does not, however, signify that the rated film is obscene or pornographic in terms of sex, language or violence. How do I become a Subscription Program member? No, it will remain pending until you delete the request sent. Theatre Management at their discretion may open the facility earlier in the event they deem such action to be necessary. for each ticket they purchase. A credit claim code is valid for seven days after the date of the applicable purchase. When I get to the theater what should I do? You may use your Subscription Pass just as you would your old Crown Club digital card to earn Crown Club credits and redeem them for Crown Club rewards. Was trying to buy tickets online with a gift card. View detailed list of Movie Club credit usage and renewals. Can I book tickets for non-Subscription Program members when I make a reservation with my Subscription? In consideration of all our guests, Regal Entertainment group asks that you please refrain from using cell phones, pagers, or any other personal communication device while in the auditorium. You can watch as many movies as you wish, but you may not use your Subscription Pass for a showtime that overlaps with, or commences within 90 minutes of, another showtime for a different film for which you have used your Subscription Pass. Nudity, sex scenes, and scenes of drug use are absent; violence is minimal; snippets of dialogue may go beyond polite conversation but do not go beyond common everyday expressions. What time does the theatre location open? Please immediately contact Customer Relations. Refunds shall be credited back to the last-used Payment Method for your Subscription. For extenuating circumstances, please consult theatre management. The Crown Club Rules govern your Crown Club Account. Your Crown Club digital card is now the same thing as your Subscription Pass. Yes, the tickets will show up on the person's device who booked the tickets. If you purchased concessions, walk directly up to the concession counter where you see Atom logo and scan your QR code to pick up your concessions. Is there any surcharge for premium seating? They are part of a specially designed committee called the film rating board of the Classification and Rating Administration. A person must be at least 21 years old in order to purchase multiple tickets without providing additional photo I.D. These boards can cause slip, trip and fall hazards for our guests as well as our staff. Yes. Restrictions may apply, including that Regal may cancel or withdraw such Other Benefits. Children under 3 are free except in reserved seating and recliner locations. There is no fee to enroll or participate in a Crown Club Account. Both programs use the Regal Cinemas mobile application. Why do I have to drive for 50 minutes to another county to see Hitchcock? Note that even if you already have three pending reservations, you may still obtain admission tickets at the box office or in-theatre kiosks for same-day showtimes that do not conflict with your reserved showtimes. For tickets purchased through other ticketing agencies, guests must contact the agency direct before the scheduled movie showtime to request a refund. Your dispute must contain the following information: Provider's name. Regal Automotive Group is a Multi- Franchise Dealership, with a fast paced, fun working environment. Please visit our Health & Safety Action In Regards to the Coronavirus page. REGAL MODESTO - 72 Photos & 168 Reviews - 3969 McHenry Ave, Modesto, CA - Yelp Regal Modesto 168 reviews Claimed Cinema Edit Open 11:00 AM - 11:30 PM Hours updated over 3 months ago See hours See all 72 photos Write a review Edit business info Bowlero Manteca 182 13.1 miles "I visited for the first time today for my nephews birthday party. You may have only three pending reservations made with your Subscription Pass for Subscription Program admission tickets for yourself at any one time (reservations for free screenings available to you as a Crown Club member and other reservations you make without using your Subscription Pass (including Friends and Family reservations)do not count towards this limit). For anything else, complete the form on this page or call 1-800-CINEMARK (1-800-246-3627) Signifies that the rating board has concluded that the film rated may contain some adult material. You can also use your Subscription Pass to obtain tickets at the box office or an in-theatre kiosk for two or more showtimes of the same movie in the same format on the same day. Please contact Customer Relations (see Section G.7(a)) to discuss any issues with your Subscription that arise in connection with a change to your mobile device. For tickets purchased through other ticketing agencies, guests must contact the agency directly before the scheduled movie showtime to request a refund, and refunds are subject to the refund policies of those agencies. Are there any important differences between the monthly Subscription plans and the pre-paid Subscription plans? Plus, get advance tickets as soon as they go on sale, enjoy 10% off all food and non-alcoholic beverages in theatre. This time I chose to leave a message, to which I never received a reply. Can I change my Subscriptions billing plan (i.e., monthly vs. pre-paid)? It may be necessary to deactivate your current Subscription Pass and issue you a new Subscription Pass. Hours of Operation: Monday - Friday 8:00 a.m. - 5:00 p.m. Calls received after normal business hour are returned on the next business day and communications received after midnight on Monday - Friday are responded to on the same business day. Please contact Customer Assistance at https://www.regmovies.com/rcc/contact-us to request the change. Sign into your Regal Crown Club account. Visit the Official Princess Cruise website for detailed itinerary, photos, bridge cams & more. Tickets can be purchased online and picked up at the theatre, or an individual may purchase tickets directly from the kiosk. Box 371330. . Only your Subscription Pass will appear in the App. The Regal Crown Club rules can be found here. All five Classification and Rating Administration rating symbols have been trademarked and may not be self-applied. Regal Medical Group Hospital Contact Information: Hospitals should call us at (626) 974-0440 AFTER THE INITIAL TERM (EITHER ONE YEAR OR THREE MONTHS, DEPENDING ON THE PLAN YOU SELECT), YOU MAY CANCEL YOUR SUBSCRIPTION UNDER SECTION F.1 BELOW BY CONTACTING REGAL CUSTOMER RELATIONS ONLINE (SEE SECTION G.7(A) BELOW). Please visit the. View files. The rating board uses the criteria you as a parent use when deciding what is suitable viewing for your child. Children 6 and under are not allowed to attend Rated R features. . This page will provide you with a list of our theatres, sorted by state. Films in 3-D may not be available at all locations. Locations with student pricing available are listed on this page. Escape completely on a Princess Cruise. How do I update/change my payment method in the Regal mobile app? Your Subscription and Subscription Pass may be used to make reservations and obtain admission tickets for use only by you. Parents give the movies their ratings-men and women just like you. NC-17 -- No One 17 and Under Admitted. A two-thirds secret ballot vote of those present on the Appeals Board may overturn a rating board decision. No. Log in to your Crown Club account to complete enrollment. Cancellation of your Subscription will not result in automatic cancellation of your Crown Club Account. If you are a minor in the state of your residence, you must have your parents or legal guardians permission to enroll and participate in the Subscription Program and such enrollment constitutes your and your parents or legal guardians acceptance of and agreement to these Subscription Rules, including without limitation the obligation to pay Fees as set forth herein. PG-13 - Parents Strongly Cautioned -- Some material may be inappropriate for children under 13. While the decision to enforce the rating system is purely voluntary, the overwhelming majority of theaters follow the Classification and Rating Administration's guidelines and diligently enforce its provisions. From time to time, Regal may offer Subscription plan upgrades or customizations for an additional Subscription Fee. To the extent of a conflict between these Subscription Rules, on one hand, and any of the Additional T&Cs, on the other hand, these Subscription Rules shall control. Do Subscription Program members receive any other benefits? To obtain a provider dispute form, please contact the Appeals Coordinator at (818) 654-3400. You can contact Regal customer service via chat, email or phone. To receive a military discount you must be an active or retired military veteran. In that regard, as a general rule all backpacks, packages and large bags of any kind are subject to inspection. The movie rating system is a voluntary system sponsored by the Motion Picture Association of America and the National Association of Theatre Owners to provide parents with advance information on films, enabling the parent to make judgments on movies they want or don't want their children to see. Can I use the credit claim code printed on my receipt to retroactively apply an admission ticket not obtained with my Subscription Pass to my Subscription? You can receive refunds for tickets up to 60 minutes before the showtime. 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